KFC Northern Europe currently consists of 95+ restaurants with 74+ restaurants in Netherlands and 21 in other countries. Their ambition is to grow 30+ restaurants per annum within the next 5 years in 7 countries including Netherlands, Iceland, Sweden, Norway, Finland, Luxemburg and Belgium.
Current organisations supported: KFC Netherlands, KFC Iceland, KFC Belgium & KFC Sweden.
Objective of the role:
To develop and drive the Restaurant Quality and Food Safety strategic agenda for KFC Northern Europe for all Franchise restaurants. The role will work closely with the Operations teams to improve Restaurant Quality and drive Food Safety awareness to minimize risk of brand damage at restaurant level. This role will also effectively manage individual issues (serious complaints/pest issues), ensuring trends are appropriately addressed and effectively management of formal enquiries from NVWA. The QA manager will also be involved in local distribution & warehousing audit tracking and corrective action follow-up and be the lead with any product recalls in the market.
-HACCP and all food safety relevant restaurant processes incl. cleaning and training
-Manage pest control processes incl. pest vendor management
-Manage 3rd party FSCC and support ROCC
-Crisis management restaurant level and support customer complaints, incl. product recalls
-Local warehouse & distribution partner audit tracking and corrective action follow-up
Offer: interesting and challenging work spot with:
KFC has outsourced the recruitment of this vacancy to Nutri-akt
Are you the Quality Assurance manager that we are looking for? Apply today or contact me!